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Mercier Body Corporate and Strata Services continues to be the new standard for Body Corporate Management in Queensland.
The mission of Mercier Body Corporate Services is quite simple - to better service the growing need of body Corporates in Queensland through our client-responsive, diligent and highly capable professional team. We will service your Body Corporate better We call it - The MBCS Advantage. Our diverse background, expertise in the law, optimised management systems and processes and comprehensive e-client services that harness the most innovative technological approaches sets us apart from other providers, and ultimately:
10 reasons why your Body Corporate should partner and collaborate with us
How well does your Body Corporate Manager know the legislation? The MBCS team is very well trained and has significant expertise in Body Corporate Law to assist committees to navigate through their legislative duties and obligations. Our team has valuable experience with the Office of the Commissioner, Body Corporate and Community Management. In his role as Conciliator, Marc resolved hundreds of disputes between parties, through the interpretation and application of the provisions of the BCCM legislation. The MBCS team is highly trained in the legislation and Body Corporate processes and we can also assist your Body Corporate with legal matters. In relation to specific legal matters requiring representation or legal matters involving the drafting of Caretaker and Letting Agreements, Variation of Agreements or their Assignment, and other legal work that sits outside of standard Body Corporate Management, visit marcmercier.com.au for an expert appraisal of your matter with a view to a possible engagement. Marc is a practising Barrister-at-Law and an expert in the fields of Body Corporate Law, Property Law, and Commercial Law. Marc is also the author of the legal practitioner textbook Body Corporate Law in Qld: Practice and Procedure which was released in April 2018 by the eminent legal publisher Wolters Kluwer CCH.
The textbook can be ordered through the CCH website via the following link: http://www.bodycorporatelawqld.com.au/
What is your body corporate manager’s background, and do they have relevant experience?
To be a body corporate manager does not require any formal qualification or experience, which is why too many have little to no relevant experience in this industry, and their knowledge of the legislation is often cursory at best. In contrast, the MBCS team possesses both industry-specific experience and relevant high-level qualifications. As a former member of the Office of the Commissioner for Body Corporate and Community Management, Marc interpreted and applied Body Corporate legislation in a multitude of dispute scenarios. Marc is also a Barrister-at-Law and a Nationally Accredited Mediator. He has been a Conciliator specifically in body corporate, residential tenancy and anti-discrimination disputes, and has an expert knowledge of the BCCM legislation, as well as other related legislation with implications for bodies corporate. Being a member of Strata Community Australia (SCA), the peak body for Body Corporate Managers in Australia, MBCS uses its high level capabilities to better service its Body Corporate clients in Queensland.
What professional qualifications (if any) does your body corporate manager hold?
This is a question you should be asking of your manager or proposed manager. Whilst some body corporate managers have achieved the industry specific qualification – TAFE level Certificate IV in Body Corporate Management – the MBCS team is a certified Strata Community Australia (SCA) provider of Body Corporate Management services and possesses within its team a current practicing in-house lawyer specialising in Body Corporate Law. Mercier Body Corporate Services can provide to your body corporate cogent and incisive advice on a whole range of matters which arise from time-to-time and which would normally require the involvement of costly lawyers. For example, issues of the performance of the on-site manager, or the body corporate being asked to consent to a proposed transfer of the caretaking or letting agreement. Other examples include questions of interpretation of the legislation, debt recovery matters, and applications to the Commissioner's Office. |
MBCS welcomes the opportunity to meet with your committee to show you how we will be an asset to your Body Corporate. 
BODY CORPORATE LAW IN QLD PRACTICE AND PROCEDURE 2nd Ed. (BCLQ) By MBCS Director Marc J. Mercier BCLQ is a textbook and practitioner’s reference on the law of Body Corporate in Queensland 2nd Ed. released in 2021 by Wolters Kluwer CCH 
The Let’s Talk Strata podcast is the first of its kind for QLD. It’s a platform that sees pinnacle industry professionals discuss matters within the areas of their expertise concerning all things Strata. |
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4. Expert dispute resolution skills – We can help you resolve matters before they become costly and time consuming |
In addition to our specialised strata / body corporate management services, the MBCS team brings an additional set of skills which are simply not available from other managers. These additional skills include expert dispute resolution skills and honed systems to move your difficult matters from the “too hard basket” to a point where resolution can be achieved. Count on us to help and support you and your committee.
Dispute applications to the Commissioner's Office are disruptive to bodies corporate and cost significant time and money. MBCS’ proactive approach to common Body Corporate issues and our early intervention, assist to prevent or reduce disputes in your body corporate, thus saving your body corporate time and money.
Dispute applications to the Commissioner's Office are disruptive to bodies corporate and cost significant time and money. MBCS’ proactive approach to common Body Corporate issues and our early intervention, assist to prevent or reduce disputes in your body corporate, thus saving your body corporate time and money.
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5. Partnered with Urbanise cutting-edge technology – We embrace technology to make your Body Corporate more effective and efficient |
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We understand what is required to make body corporates operate effectively. Necessary good communication and the development of a sense of community is integral to the success and effective operation of each body corporate that we manage. MBCS is pleased to offer its clients world-class community portal called MyCommunity.
It is where owners and tenants go to pay bills; view their statements; raise maintenance requests; view important documents and other community activities. Committee members get higher levels of access and can view financial data and reports, and even approve payments online, all available in real time.
It is where owners and tenants go to pay bills; view their statements; raise maintenance requests; view important documents and other community activities. Committee members get higher levels of access and can view financial data and reports, and even approve payments online, all available in real time.
“MyCommunity is like an online banking system for properties!”
An owner of multiple properties, even with different management companies in different countries, can access all his properties with one single log-in. Advertisers can communicate with tenants or property owners of just one scheme, several schemes or every scheme on our platform.
In further enhancing communities, MBCS uses the world-leading accounting and strata management solution from Urbanise - Strataware.
With its design focus on business process efficiency, enhanced client service delivery and compliance with Queensland body corporate legislation, Strataware provides:
In short, the benefits of our accounting and management solutions mean more effective management for your scheme.
With its design focus on business process efficiency, enhanced client service delivery and compliance with Queensland body corporate legislation, Strataware provides:
- intuitive document management enabling all body corporate records uploaded to the system to be accessed and emailed from any online computer in the world;
- powerful financial accounting tools specifically geared to operate within the legislative parameters of QLD legislation;
- ability to have general ledger reports, budget reports and revenue and expenditure statements generated with the flexibility to report as much or as little detail as required - enabling committees to accurately track income and expenses against their budget;
- an extensive industry-wide chart of accounts that is the most comprehensive in the professional industry;
- flexible address book functionalities integrated throughout the entire system allowing for accurate and consistent changes to important lot owner details; and
- State-of-the-art data security - data is accessible online through a secured operating environment.
In short, the benefits of our accounting and management solutions mean more effective management for your scheme.
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6. Supporting your committee |
As a Committee Member, MBCS will support you to help you meet your obligations under the Body Corporate and Community Management Act Code of Conduct for Committee voting members.
MBCS will ensure that committee members are informed of the legislative provisions and requirements governing their actions as committee members. This allows committee members to get on with what they’re elected to do: administer their body corporate.
MBCS will ensure that committee members are informed of the legislative provisions and requirements governing their actions as committee members. This allows committee members to get on with what they’re elected to do: administer their body corporate.
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7. Boutique service |
How big is your body corporate management firm, and does the manager really know and take an interest in your building?
Mercier Body Corporate Services are not like every other body corporate manager. Our team involves people who know the legislation, and who bring a fresh perspective and approach to body corporate management to offer a more personalised and professional level of service.
Mercier Body Corporate Services are not like every other body corporate manager. Our team involves people who know the legislation, and who bring a fresh perspective and approach to body corporate management to offer a more personalised and professional level of service.
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8. Continuity of management |
Does the individual manager for your building often change?
In larger body corporate management firms, there is typically a high turnover in managers and staff. For individual body corporates, this means a lack of service continuity, and the frustration of the new manager not knowing the history of the body corporate, and having to try to come up to speed.
Our focus is to remain a more select body corporate management practice. This means continuity of service for those bodies corporate with whom we are partnered. Our goal is an ongoing relationship with your body corporate based on partnership, trust and a focus on realising your Body Corporate’s goals.
In larger body corporate management firms, there is typically a high turnover in managers and staff. For individual body corporates, this means a lack of service continuity, and the frustration of the new manager not knowing the history of the body corporate, and having to try to come up to speed.
Our focus is to remain a more select body corporate management practice. This means continuity of service for those bodies corporate with whom we are partnered. Our goal is an ongoing relationship with your body corporate based on partnership, trust and a focus on realising your Body Corporate’s goals.
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9. Value for money |
MBCS offers better value for money than other body corporate management companies. In particular, our Fees and Disbursement are competitive with other body corporate managers, and industry norms, but what we will bring to your body corporate is so much more than other managers. Ask us for a tailored proposal for your scheme.
For the same money that your body corporate would pay to another manager, Mercier Body Corporate Services will provide to your body corporate body corporate management services that exceed expectations, based on our experience and expertise in the industry, our legal know-how and dispute resolution skills, and above all, our support of your committee and body corporate.
For the same money that your body corporate would pay to another manager, Mercier Body Corporate Services will provide to your body corporate body corporate management services that exceed expectations, based on our experience and expertise in the industry, our legal know-how and dispute resolution skills, and above all, our support of your committee and body corporate.
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10. Impartial and objective - Trust us to give you incisive advice. |
Does your body corporate manager remain impartial and objective in their role?
In our experience, the failure of the appointed body corporate manager to remain impartial and objective in all interactions is often the reason the body corporate becomes embroiled in disputes. We don't "sit on the fence" when called upon to give incisive legislative / process advice. Similarly, we are not shy to provide robust and objective legislative advice to the committee.
Mercier Body Corporate Services will remain impartial and objective at all times, both in the actions and the information and advice provided to owners, to the committee of the day, or the body corporate in general meeting.
In our experience, the failure of the appointed body corporate manager to remain impartial and objective in all interactions is often the reason the body corporate becomes embroiled in disputes. We don't "sit on the fence" when called upon to give incisive legislative / process advice. Similarly, we are not shy to provide robust and objective legislative advice to the committee.
Mercier Body Corporate Services will remain impartial and objective at all times, both in the actions and the information and advice provided to owners, to the committee of the day, or the body corporate in general meeting.
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Mercier Body Corporate and Strata Services continues to be the new standard for Body Corporate Management in Queensland.
The mission of Mercier Body Corporate Services is quite simple - to better service the growing need of body Corporates in Queensland through our client-responsive, diligent and highly capable professional team. We will service your Body Corporate better We call it - The MBCS Advantage. Our diverse background, expertise in the law, optimised management systems and processes and comprehensive e-client services that harness the most innovative technological approaches sets us apart from other providers, and ultimately:
10 reasons why your Body Corporate should partner and collaborate with us
How well does your Body Corporate Manager know the legislation? The MBCS team is very well trained and has significant expertise in Body Corporate Law to assist committees to navigate through their legislative duties and obligations. Our team has valuable experience with the Office of the Commissioner, Body Corporate and Community Management. In his role as Conciliator, Marc resolved hundreds of disputes between parties, through the interpretation and application of the provisions of the BCCM legislation. The MBCS team is highly trained in the legislation and Body Corporate processes and we can also assist your Body Corporate with legal matters. In relation to specific legal matters requiring representation or legal matters involving the drafting of Caretaker and Letting Agreements, Variation of Agreements or their Assignment, and other legal work that sits outside of standard Body Corporate Management, visit marcmercier.com.au for an expert appraisal of your matter with a view to a possible engagement. Marc is a practising Barrister-at-Law and an expert in the fields of Body Corporate Law, Property Law, and Commercial Law. Marc is also the author of the legal practitioner textbook Body Corporate Law in Qld: Practice and Procedure which was released in April 2018 by the eminent legal publisher Wolters Kluwer CCH.
The textbook can be ordered through the CCH website via the following link: http://www.bodycorporatelawqld.com.au/ |
MBCS welcomes the opportunity to meet with your committee to show you how we will be an asset to your Body Corporate. 
BODY CORPORATE LAW IN QLD PRACTICE AND PROCEDURE 2nd Ed. (BCLQ) By MBCS Director Marc J. Mercier BCLQ is a textbook and practitioner’s reference on the law of Body Corporate in Queensland 2nd Ed. released in 2021 by Wolters Kluwer CCH |