MBCS
  • home
  • About us
    • about MBCS
    • Our group
    • Our director
    • Core values
  • the mbcs Advantage
  • Engage MBCS
    • Appoint MBCS
    • Free consultation
    • MBCS e-services demo
  • MBCS e-services
    • My community
    • Pay levies
    • Update BC details
    • request reports
    • BC Insurance
    • Order documentation
    • Body Corporate searches
    • Owner e-Requests >
      • maintenance request
      • pet application
      • renovation & improvement
      • Complaints
      • Waive Loss of Discount & Penalty Interest Applications
      • General Request
    • Strata e-Services App
  • Resources
    • Forms, Resources & Tools
    • Case Law and Decisions
    • BC e-Learning
    • BC factsheets
    • Asbestos Matters
    • BC News
  • The textbook
  • contact us

FOR CaretakerS and LETTING AGENTS

Welcome to your new role as Caretaker;  We trust that your work on, and with, the committee will be satisfying and collaborative.  

Materials you will receive: 

If not already received, please contact our office if you require any of the following materials:


  1. Community Management Statement (CMS) for the scheme;
  2. Survey Plans;
  3. Reimbursement Form (Caretaker Reimbursement);
  4. Insurance Claim Form;
  5. Proxy Form (Committee Meetings);
  6. ​Last General Meeting Minutes;

Please contact our office if any of the aforementioned materials have not been provided to you.

Information we need from you:

If you have not already done so, please forward the following information to us to assist in processing matters for you:


  1. ABN;
  2. ACN;
  3. Bank account details;
  4. Contact person and the contact details;
  5. Insurance Certificate of Currency.

Further resources to assist you:

Additionally, and to assist you in Caretakers relating to the administration of the Body Corporate, we note that the great majority of lot owner services are available through our website through the following MBCS e-Services and Resource links:
MBCS Contact details:
Telephone:
1300 882 072
07 3423 8815

Email:

[email protected]

Office Hours
Monday to Friday:
9:00am to 4:30pm
LOT OWNER PORTAL AND ADMINISTRATION
MyCommunity Portal:
https://www.mercierbcs.com.au/my-community.html
Picture
Update BC details:
https://www.mercierbcs.com.au/update-bc-details.html
Picture
​General requests:
https://www.mercierbcs.com.au/general-request.html
Picture

LEVIES
Payment of levies:
https://www.mercierbcs.com.au/update-bc-details.html
Picture
Penalties and loss of discount:
https://www.mercierbcs.com.au/waive-loss-of-discount--penalty-interest-applications.html
Picture

DOCUMENTATION AND SEARCHES​
Order reports:
https://www.mercierbcs.com.au/request-reports.html
Picture
Searches:
https://www.mercierbcs.com.au/order-documentation.html
Picture
Order documentation
https://www.mercierbcs.com.au/order-documentation.html
Picture

OWNER APPLICATIONS
Insurance / Claims:
https://www.mercierbcs.com.au/bc-insurance.html
Picture
Maintenance request:
https://www.mercierbcs.com.au/maintenance-request.html
Picture
Pet Applications:
https://www.mercierbcs.com.au/pet-application.html​
Picture

MBCS RESOURCES AND TOOLS
MBCS App:
https://www.mercierbcs.com.au/strata-e-services-app.html
 
 
Law Textbook - Body Corporate Law in QLD: Practice and Procedure (BCLQ):
http://www.bodycorporatelawqld.com.au/
 
https://www.mercierbcs.com.au/the-textbook.html
 
 
Body Corporate e-Learning, Factsheets and Forms:
https://www.mercierbcs.com.au/bc-e-learning.html
 
https://www.mercierbcs.com.au/bc-factsheets.html
 
https://www.mercierbcs.com.au/forms-resources--tools.html
LEGAL AND MEDIATION SERVICES
Legal Services:
http://www.marcmercier.com.au/
 
 
Mediation Services:
https://www.mediatenow.com.au/
© 2010-2026 Mercier Corporation Pty Ltd  |  Mercier Body Corporate Services | Queensland  |  All rights reserved | Privacy Policy | Terms of Use
1300 882 072  |  PO BOX 3444, SUNNYBANK SOUTH QLD 4109​
  • home
  • About us
    • about MBCS
    • Our group
    • Our director
    • Core values
  • the mbcs Advantage
  • Engage MBCS
    • Appoint MBCS
    • Free consultation
    • MBCS e-services demo
  • MBCS e-services
    • My community
    • Pay levies
    • Update BC details
    • request reports
    • BC Insurance
    • Order documentation
    • Body Corporate searches
    • Owner e-Requests >
      • maintenance request
      • pet application
      • renovation & improvement
      • Complaints
      • Waive Loss of Discount & Penalty Interest Applications
      • General Request
    • Strata e-Services App
  • Resources
    • Forms, Resources & Tools
    • Case Law and Decisions
    • BC e-Learning
    • BC factsheets
    • Asbestos Matters
    • BC News
  • The textbook
  • contact us